Refund and Return Policy – Lvlz Extracts Shop

At Lvlz Extracts Shop, we aim to provide a clear and reliable shopping experience. Please review our refund and return policy before placing an order.

Returns: For hygiene and safety reasons, opened or used products cannot be returned unless required by applicable law.

Damaged or Incorrect Orders: If your order arrives damaged, defective, or incorrect, please contact our customer support team within 7 days of delivery. Include your order number and photos of the issue where applicable.

Refunds: Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Order Cancellations: Contact us as soon as possible if you need to cancel an order. Orders that have already been processed or shipped may not be eligible for cancellation.

Return Conditions: Please contact our support team for authorization and instructions before sending any item back.

Contact Us: For assistance with a refund, return, or order issue, contact Lvlz Extracts Shop customer support.

This policy does not limit any consumer rights that apply under local law.